SERVICE DISRUPTION DUE TO CYBERSECURITY INCIDENT
For General Inquiries, Building Division staff can be contacted by email at [email protected] or phone 905-546-2720 to speak with Building Staff through the Customer Contact Centre.
For Inspection Requests, please email [email protected] or phone 905-546-2424 ext. 7777 to speak with Building Inspections staff through the Customer Contact Centre.
Our online platforms, ePLANS and ProjectDOX are not operational. If you have an active building permit application, please resubmit your permit package in person at City Hall, third floor service counter.
NOTICE: The Applicable Law Checklist is required to be submitted with certain Building Permit applications.
Is your project near the LRT Corridor? As a result of the Building Transit Faster Act, 2020 you may be required to get a Corridor Development Permit from Metrolinx prior to applying for your building permit. Visit Metrolinx.com/permits for more information.
Building Permits are necessary to ensure that fire, construction and structural safety standards are met. Permits also confirm that the project follows Zoning By-laws. It is your responsibility to ensure that a Building Permit is obtained prior to construction or demolition.
